Returns & Refunds policy

Here’s a professional Refund Policy you can use for your marketing agency:

Refund Policy

At Zebra Network Agency, we strive to deliver high-quality marketing and SEO services that meet our clients’ expectations. This Refund Policy outlines the conditions under which refunds may be granted.

1. Service-Based Nature

Due to the nature of digital marketing and SEO services, all work involves time, strategy, and resource allocation. Therefore, payments made for services are generally non-refundable once the work has started.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

• If no work has been started on your project

• If a duplicate payment was made in error

• If we are unable to deliver the agreed service due to internal limitations

All refund requests must be submitted within 7 days of the original payment.

3. Non-Refundable Services

The following services are strictly non-refundable once initiated or delivered:

• SEO services (on-page, off-page, technical SEO)

• Paid advertising campaign setup or management

• Content creation and copywriting

• Website development or design work

• Any custom digital marketing strategy

4. Client Responsibilities

Clients are responsible for providing accurate information and timely communication. Failure to provide required materials or feedback may delay the project and does not qualify for a refund.

5. Performance Disclaimer

While we aim to improve your online presence and results, we do not guarantee specific rankings, traffic, or sales outcomes due to the dynamic nature of search engines and digital platforms. Therefore, lack of expected results does not qualify for a refund.

6. Cancellation Policy

You may cancel your service at any time. However, cancellation does not entitle you to a refund for work already completed or in progress.

7. Processing of Refunds

If a refund is approved, it will be processed within 5–10 business days using the original payment method.

8. Contact Us

If you have any questions or would like to request a refund, please contact us at:
📧 preneure369@gmail.com

If you want, I can also make a more aggressive “no refund” version (like IPTV style) or a customer-friendly version with guarantees depending on how you want to position your agency.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail preneure369@gmail.com